Hurricane Milton Update

Hurricane Alert Graphic

As Hurricane Milton approaches Florida, we wanted to keep you informed about potential impacts on our operations here in Orlando. While we're continuing business as usual for now, we're also preparing for possible weather-related disruptions.

Shipping Schedule

  • All orders will be processed and shipped normally through Wednesday, October 9
  • If weather conditions worsen, we may need to close our facility on Thursday, October 10, or potentially longer
  • Any pending shipments will resume on the first day the post office reopens
  • Please expect some general delays in postal service throughout the region

How to Reach Us

We're implementing contingency plans for various scenarios, but there might be some disruption to our usual communication channels:

  • Email is currently the best way to contact us
  • If we experience power or telephone outages:
    • Response times may be temporarily delayed
    • Our main phone line may not accept messages
    • Alternative phone number: 407-634-6181

Rest assured that even if there are delays in our response time, we WILL get back to you as soon as we're able.

Our Commitment

We're taking all necessary precautions to ensure both the safety of our team and the security of your orders. While we hope Hurricane Milton's impact will be minimal for everyone, we're prepared for various scenarios to maintain our service to you as best as possible under the circumstances.

Stay Safe

To all our customers, especially those in potentially affected areas, please prioritize your safety and follow local authorities' guidance regarding the hurricane.

We appreciate your understanding during this time, and we'll continue to provide updates as the situation develops. Thank you for your continued support.

Take care of YOU! Take care of others!
Jody

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